Welcome to Free download educational resource and Apps from TUTBB

TUTBB · 2026-09-14T21:00:23+0100

Mastering Salesforce Data 360 (Data Cloud) A Hands- On Guide
Published 9/2026
Created by Salesforce Developer
MP4 | Video: h264, 3840d2160 | Audio: AAC, 44.1 KHz, 2 Ch
Level: All Levels | Genre: eLearning | Language: English | Duration: 66 Lectures ( 11h 5m ) | Size: 12 GB

A Complete Hands-On Data 360: Salesforce, AWS, Snowflake, Ingestion API, Identity Resolution, Agentforce, LWC & Insights
What you'll learn

Understand what Data 360 is and what business problems it solves

Understand how Data 360 creates a complete Customer 360 view

Set up Data 360 in a Salesforce org

Understand Data 360 provisioning options

Set up Salesforce CRM data for Data 360

Understand Data Spaces in Data 360

Understand Data Sources, Data Streams, DSO, DLO and DMO

Ingest Salesforce data into Data 360

Ingest data from AWS S3 into Data 360

Ingest data from Snowflake into Data 360

Use Zero Copy Data Federation with Snowflake

Ingest Marketing Engagement data into Data 360

Ingest real-time data using the Data 360 Ingestion API

Understand normalized and denormalized data

Transform data in Data 360

Understand Data Harmonization and why it is needed

Understand Data Modeling and the Data 360 Data Model

Map data from different sources to Data 360 DMOs

Understand relationships between Data 360 objects

Understand Identity Resolution in Data 360

Create and configure Identity Resolution rules

Understand Match Rules and Match Methods

Understand and configure Reconciliation Rules

Understand the Unified Identity Data Model

Traverse the Unified Individual Data Model

Build an Agentforce Agent using unified Data 360 data

Create Flow and Apex actions for Agentforce to work with Data 360

Use real-time customer activity data with Agentforce

Understand Calculated Insights in Data 360

Create Calculated Insights across unified customer data

Display Calculated Insights using Lightning Web Components

Build an end-to-end Customer 360 solution with Data 360

Use Data 360 data to power Agentforce and business insights
Requirements

Basic understanding of Salesforce and CRM concepts is recommended

Basic knowledge of Salesforce objects, fields and relationships is helpful

No prior Data 360 experience is required

Basic SOQL or SQL knowledge is helpful but not required
Description
LearnSalesforce Data 360 from fundamentals to advanced concepts and real-world implementation in this complete hands-on course.
This course is designed forSalesforce Developers, Administrators, Architects, and Salesforce professionals who want to understand howData 360, Customer 360, Identity Resolution, Data Harmonization, Agentforce, and Calculated Insights work together.
Rather than learning Data 360 through isolated examples, we will build a completeCustomer 360 solution from scratch using data coming from multiple enterprise systems.
What You Will Learn
By the end of this course, you will have hands-on experience with

Understandingwhat Salesforce Data 360 is and what business problems it solves

Understanding theCustomer 360 architecture and how Data 360 brings scattered customer data together

Setting upSalesforce Data 360 and understanding Data 360 provisioning options

UnderstandingData Spaces and the core Data 360 architecture

Learning the fundamentals ofData Sources, Data Streams, DSO, DLO and DMO

Ingesting Salesforce CRM data into Data 360

ConnectingAWS S3 with Data 360 and ingesting Vehicle Policy data

ConnectingSnowflake with Data 360 and ingesting Term Insurance Policy data

ConfiguringOIDC authentication for Snowflake integration

Understanding and implementingZero Copy Data Federation with Snowflake

IngestingMarketing Engagement data into Data 360

Using theData 360 Ingestion API for real-time data ingestion

Understandingnormalized and denormalized data

PerformingData Transformation in Data 360

UnderstandingData Harmonization and why it is required

UnderstandingData Modeling, Attributes, Relationships, DLOs and DMOs

Mapping data fromSalesforce, AWS S3, Snowflake and Marketing sources into the Data 360 data model

UnderstandingIdentity Resolution and how scattered customer records are unified

ConfiguringMatch Rules and Match Methods

ConfiguringReconciliation Rules

Understanding theUnified Identity Data Model

Validating and exploringUnified Individual Profiles

Traversing theUnified Individual Data Model

Querying unified customer data usingData 360 SQL

Building anAgentforce Agent powered by unified Data 360 data

CreatingAgentforce Sub-Agents for different customer use cases

CreatingFlow Actions and Apex Actions to access Data 360 data

Using Policy, Payment, Marketing Engagement and real-time Activity data with Agentforce

BuildingCalculated Insights across unified Customer 360 data

Calculating customerPolicy Premiums and Policy Counts across multiple data sources

Creating advanced insights to identify differentcustomer payment behaviors

Building anLWC component to display Calculated Insights on Salesforce record pages
What We Build in This Course
The entire course follows one practical end-to-end project.
We start with a customer namedRohan Mehta, whose information is scattered across multiple systems.
His Policy data exists acrossSalesforce, AWS S3 and Snowflake, while Marketing Engagement data and real-time customer activity come from other sources.
We then take this scattered data through the complete Data 360 journey
Ingest → Transform → Harmonize → Unify → Analyze → Act
You will see how these different capabilities work together rather than learning them as separate features.
Data Ingestion from Multiple Systems
One of the major focuses of this course is working withmultiple enterprise data sources.
You will practically work with

Salesforce CRM

AWS S3

Snowflake

Marketing Engagement Data

Real-Time Customer Activity Data via Ingestion API
This gives you practical experience with different Data 360 ingestion and integration approaches instead of working with only a single data source.
Build Agentforce on Top of Unified Data
After creating the unified customer profile, we put the data into action usingAgentforce.
You will build an Agentforce Agent capable of answering real customer questions using Data 360 data.
The Agentforce solution will work with

Customer Policy information

Payment Risk information

Marketing Engagement data

Email and Phone contractability

Recent real-time customer activities
You will create the requiredFlow and Apex Actions, configure Sub-Agents, connect them to the Agentforce Agent, and test the complete experience.
Create Business Insights with Calculated Insights
Finally, we useCalculated Insights to create powerful business metrics across the complete Customer 360 data.
You will build insights that calculate

Total Policy Premium

Policy Count

Customer payment behavior

Cross-source business metrics
You will also learn how to surface these insights directly inside Salesforce usingLightning Web Components (LWC).
Who this course is for

Anyone with basic Salesforce knowledge who wants to learn Data 360 from fundamentals to advanced use cases

Salesforce Developers who want to learn Salesforce Data 360 through a practical, hands-on project

Salesforce Administrators and Architects who want to understand Data 360 and Customer 360 architecture

Salesforce Professionals looking to build Agentforce solutions using unified customer data

Salesforce Developers who want to integrate data from Salesforce, AWS S3, Snowflake and other sources
Homepage

Code:

https://www.udemy.com/course/mastering-salesforce-data-360-data-cloud-a-hands-on-guide

Recommend Download Link Hight Speed | Please Say Thanks Keep Topic Live

No Password - Links are Interchangeable

Search

Welcome to Free download educational resource and Apps from TUTBB

Mastering Salesforce Data 360 (Data Cloud) A Hands- On Guide

TUTBB

Active member

About Us

Newest members

What's new