Published 8/2022
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 770.78 MB | Duration: 2h 24m
Implement Enhancements to various ServiceNow applications.
What you'll learn
Send a notification when an event is fired and fire that event with a scheduled job
Remove Attachment when the size is more than 15kb
Add an info message when the incident priority is critical
Scheduled Job to Assign Roles to Users Based on Some Conditions
Set values in the incident form based on other field values
List active user in a new window
Create KB from Incident
Calculate Elapsed Time and assign the value into another field
Create Problem Tasks from Problem record with a ui action
Add automatically ITIL role to specific users
Remove automatically ITIL role to specific users
Add 30 seconds to custom date
Make channed field editable only for assignement group members
Group Incident in an Array where the assigned to have more than 4 records
Abort incident submission based on some conditions
Requirements
Basic Knowledge of Javascript
Description
Design, Develop and Implement Enhancements to various ServiceNow applications such as Incident, Problem, Knowledge Base.This course is intended for servicenow beginners, it contains 15 videos related to servicenow scripting and help you to implement enhancements to various servicenow applications. It is important to have some fundamental knowledge of the platform. Students must know what is a schedule job, business rule, ui action, event, ui macro, notification,client script, scractch_pad.This course will help you to expose to various servicenow javascript APIs.Curriculum : Send Notification when an event is fired and quue that event with a scheduled jobCreate KB from incident formAbort incident submission with a business rule.Group Incidents number into an array when the assigened_to have more than 4 recordsAdd an info message when incident priority is criticalRemove Attachment when the size is more than 15kbIf the incident short descprition starts with the string database add database as value to categoryCalucated the elapsed time from the incident creation and add the value to duration type fieldAdd Itil role to specfic usersRemove itil role to specific userslist active user in new window when a user clicks on a check boxAssign Analytics admin role to speficic users Create 2 problem task from the problem record with a ui actionAdd 30 seconds to date time fieldMake Channel field editable only for assignement group members
Overview
Section 1: SeviceNow Enhancements
Lecture 1 Send email notification When an event is fired
Lecture 2 Create Knowledge Base Article From the Incident Form with UI Macro
Lecture 3 Set database as value for category based on the short description
Lecture 4 Remove Attached File when the size is more than 15kb
Lecture 5 Add 30 seconds to custom date time field
Lecture 6 Remove ITIL role to specific users
Lecture 7 Add ITIL role to specific users
Lecture 8 Make channel field editable only for assignement group users
Lecture 9 Create Problem tasks from Problem Record with a ui action
Lecture 10 onclick of checkbox list active users in a new window
Lecture 11 Abort incident submission with Business Rule
Lecture 12 Assign Analytics admin Role for specific user with a scheduled job
Lecture 13 Add an Info message when incident priority is critical
Lecture 14 Calculate Elapsed Time and assign to a duration type field
Lecture 15 Group Incidents and store in a array Where the Assigned_to have more than 4 rec
ServiceNow Beginner who is getting started with scripting
Homepage
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